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Quality Improvement and Patient Safety >

Quality improvement in the practice

| 1. | Quality Improvement Tools for Physicians (2008) Ramesh Sachdeva, MD, PhD, JD, FAAP Physicians are being increasingly expected to participate in quality improvement endeavors. However, physicians may not have not been exposed to quality improvement tools and methodologies as part of the traditional curriculum in medical schools and residencies. Quality improvement is a unique science. This article provides a framework of models for quality improvement that can be used by physicians. Sign in or join AAP to view this type of content. |
  | 3. | Getting Started Kit: Prevent Central Line Infections (2005) American Academy of Pediatrics Features information on the 100,000 Lives Campaign, which focuses on ways to prevent central line infections in all patients. Specifically addressed is the goal of preventing catheter-related bloodstream infections by implementing the Five Components of Care called the "Central Line Bundle." There are suggestions on how to form a team, and some sample template forms are provided. |
  | 5. | Quality Management in Telephone Care (2009) Randall S. Sterkel, MD, FAAP This article highlights the importance of quality assurance and quality improvement efforts as they relate to telephone care in the pediatric practice. Sign in or join SOTC to view this type of content. |
 | 6. | Value in Health Care: The Employer Perspective (2009) Donald R. Fischer, MD, MBA, FAAP NCE Speaker Employer-based health insurance remains the standard method through which the majority of Americans receive coverage. They are the true "payers," with private health plans being asked to manage the financial outlay for them, to ensure that they receive value for the investment in their employees. This article also provides tips on how the pediatrician can prove value to the employer and the health plan. Sign in or join AAP to view this type of content. |
   | 9. | The Art of Medicine (2007) Kristin Benson, MD, FAAP This Fall 2007 SOAPM News article provides a summary of how computers and electronic data can benefit the practicing pediatrician. Sign in or join AAP to view this type of content. |
 | 10. | Quality-Driven Health Care (2004) Norman "Chip" Harbaugh, MD, FAAP Provides an analysis of what quality improvement is in a pediatric setting and how quality improvement affects cost savings. Sign in or join AAP to view this type of content. |
 | 11. | EQIPP Can Help Ensure Quality Care for Your Patients (2009) American Academy of Pediatrics The American Academy of Pediatrics (AAP) is committed to educating and assisting pediatricians to ensure that they provide quality care to thier patients and are consistenlty improving the care that they provide. One tool developed by the AAP to assist physicians in achieving these goals is eQIPP, a unique online learning program that teaches the principles and concepts of quality improvement in health care. |
  | 13. | Quality Improvement Innovation Network (2008) American Academy of Pediatrics The Quality Improvement Innovation Network (QuIIN) is a network of practicing pediatricians and their staff who are committed to testing tools, measures, and strategies using quality improvement methods to improve care for children. Visit this webpage for information on how to join QuIIN, participate in a QuIIN project, or propose a project to QuIIN. |
 | 14. | Quality Management in Telephone Care—Caller Satisfaction (2008) Randall Sterkel, MD, FAAP Practices should identify standards to which you hope to adhere regarding telephone care. Examples of customer service standards include number of rings before a call is answered, maximum hold times, maximum call return times, complaint rates and percentage of callers satisfied with their care. Exact numbers to attach to these standards should be determined by each practice. While many methods for surveying patients exist, it seems most effective to have staff make satisfaction calls during low call-volume periods. This article provides an overview of the survey results. Sign in or join SOTC to view this type of content. |
 

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