About This Site    Contact Us    Help   

Search: Advanced search
Disable autosuggest
Skip Navigation Links

Sign In

   < Back
  Patient Management
Expand all topics

• AAP policy statements (25)
• Communication with patients/parents (241)
Patient education/health literacy (71)
Responding to current events and news (4)
Non-face-to-face care (135)
Practice Web sites (1)
Community resources (4)
• Patient satisfaction/patient retention (54)
• Patient policies (66)
• Risk management (69)

Support for the Patient Management module is provided by a grant from:

Patient Management >

Communication with patients/parents

1-20 of 241 results   Next >
View all results


1. Effective Communication Techniques (2009)
American Academy of Pediatrics
Whether written or verbal, communication is the cornerstone of partnering with parents and patients in pediatric care. A child who doesn't know how to ask for help after a certain age, or a parent who can't understand the medication label, contribute to prolonged or worsened symptoms, and both need our help to keep children healthy. This article provides tips on effective communication techniques.
Sign in or join AAP to view this type of content.
2.Using Web Sites to Market Your Pediatric Practice (2009)
American Academy of Pediatrics
Many pediatricians realize the need to market their practice through the use of a Web site. Not only are Web sites good marketing tools for your practice, they can also be used to educate and guide parents on childhood symptoms, office policies, and more.
Sign in or join AAP to view this type of content.
3.Putting Health Literacy Into Practice: A Pediatric Approach (2007)
American Academy of Pediatrics
The resources from this teleconference will help participants identify resources within the American Academy of Pediatrics for addressing low health literacy.
Sign in or join AAP to view this type of content.
4.The Problem with Dr Bob's Alternative Vaccine Schedule (2009)
Paul A. Offit, MD and Charlotte A. Moser
Many parents are reluctant to vaccinate their children for a variety of reasons, including a concern that children receive too many vaccines too early. To address parents' concerns about vaccines, Dr Robert Sears, wrote The Vaccine Book: Making the Right Decision for your Child, published in October 2007. The book has sold more than 40,000 copies. The article examines the reasons behind the popularity of Sears' book, explains the logic behind the recommendations, and describes how Sears' misrepresentation of vaccine science misinforms parents' decision-making.
5.Chapter 1: What Is Telephone Care? (2008)
Section on Telephone Care
Provides a definition for telephone care and a brief description of what is provided in the Telephone Care Payment Toolkit. This is part of the AAP's Payment for Telephone Care: A Toolkit.
Sign in or join AAP to view this type of content.
6.Local List of Possible Community Resources for Pediatric Practices (2008)
American Academy of Pediatrics
This sample office document can be used to provide families with the names and contact information of local referral sources and family groups so that the information is readily available when needed.
Sign in or join AAP to view this type of content.
7.Responding to 7 Common Parental Concerns About Vaccines & Vaccine Safety (2005)
American Academy of Pediatrics
Outlines the 7 most common parental concerns about vaccines and provides guidance to pediatricians and other child health professionals to address these concerns in the practice setting. Links to related resources are also provided.
8.The Pediatrician Blogger (2009)
Mark M. Simonian, MD, FAAP COCIT Immediate Past Chairperson
This article describes how blogging can benefit patients, parents, and pediatric practices.
Sign in or join COCIT to view this type of content.
9.DEA Eases Guidelines on Writing Multiple Schedule II Prescriptions (2008)
Lynn Mowbray Wegner, M.D., FAAP and Michael Houston, M.D.
New federal requirements for prescribing schedule II medications, including stimulants used to treat attention-deficit/hyperactivity disorder (ADHD), took effect on Dec. 19, 2007.
Sign in or join AAP to view this type of content.
10.Does your office address LEP? Have a plan for communicating with patients who have limited English skills (2008)
David Marcus, M.D., FAAP
Language barriers between patients and physicians can impede clear communication and threaten patient safety. To reduce those risks, pediatricians should be aware of basic information in federal antidiscrimination rules. Risk management strategies can be developed to help pediatricians meet the needs of patients with limited English proficiency (LEP).
Sign in or join AAP to view this type of content.
11.Promoting Breastfeeding in the Office Setting (2008)
Laura R. Viehmann
This article provides examples of how pediatricians can provide meaningful support and counsel to the families of breastfeeding infants in a busy practice setting.
Sign in or join AAP to view this type of content.
12.Working With Parents Who Worry That Immunizations May Cause Autism (2008)
American Academy of Pediatrics
This article provides resources to use when working with parents who are reluctant to vaccinate their children for fears of autism.
Sign in or join AAP to view this type of content.
13.Addressing Parents' Concerns about Childhood Immunizations: A Tutorial for Primary Care Providers (2007)
Benjamin H. Levi, MD, PhD
This article aims to evaluate the tutorial's Addressing Parents Concerns About Childhood Immunizations: A Tutorial for Primary Care Providers effectiveness in improving physicians' (1) general knowledge about parents' resistance to childhood immunizations, (2) knowledge of adverse effects of immunization, and (3) attitudes toward parents' resistance to childhood immunization.
14.CDC's "Keeping the Promise" Campaign (2007)
American Academy of Pediatrics
The CDC's "Keeping the Promise" Campaign developed a six-episode radionovela series titled "Hablando de Vacunas (Talking about Vaccines)," which promotes the importance of immunizations to parents. Each episode (4 minutes long) is a drama series designed to engage and entertain Spanish-speaking parents using drama and humor, while educating them on infant immunization.
15.Communicating Effectively With Patients and Parents Who Are Deaf (2007)
American Academy of Pediatrics
The Americans With Disabilities Act (ADA) mandates that all health care professionals provide effective means of communication to their patients and their patients' families who are deaf or hard of hearing. This document provides resources to help pediatricians comply with the ADA regulations.
16.Spanish Language Immunization Resources (2007)
American Academy of Pediatrics
Many Spanish-language immunization resources are available for use in promoting timely immunization of infants, children, and adolescents. Some of those resources are provided.
17.Maintaining Standards of Excellence: Part 6 (2006)
American Academy of Pediatrics
This special section discusses NVAC Standard #7, "Parents/guardians and patients are educated about the benefits and risks of vaccination in a culturally appropriate manner and in an easy-to-understand language," and outlines strategies for practice-based implementation of this standard.
18.Automated Patient Reminder System (Telephone) (2005)
Deborah Weese
Documents one office's experience with a telephone-based automated patient reminder system.
19.Listen, show compassion when dealing with angry patients (Pediatricians and the Law) (2005)
Debra Udey
Tips for pediatricians for effectively communicating with demanding or angry parents.
Sign in or join AAP to view this type of content.
20.Balancing Advocacy for Your Patients with Advocacy for Your Practice: Effective Use of Interpreters (2004)
Enrica J. Ardemagni, PhD, Sarah M. Stelzner, MD, FAAP
Provides guidelines and tools for effectively using interpreters in the pediatric practice setting.
Sign in or join AAP to view this type of content.
1-20 of 241 results   Next >
View all results

Can't find what you're looking for? Please contact us with your questions.


©2009 COPYRIGHT AMERICAN ACADEMY OF PEDIATRICS, ALL RIGHTS RESERVED Site map | Contact us | Privacy statement | About us | Home
American Academy of Pediatrics, 141 Northwest Point Blvd., Elk Grove Village, IL, 60007, 847-434-4000
Use of this Web site signifies acceptance of our Terms of Use