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Special Feature:
Payment for Telephone Care: A Toolkit
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Introduction
With more busy working families and increased pressure from health care plans to improve access to care and lower costs, telephone care is a growing and important component of pediatric practice. As a result, pediatric practices are seeking payment for safe and effective non–face-to-face medical services provided appropriately outside the traditional office setting with established patients.
Pediatricians can turn to the Academy for telephone care resources:
The policy statement "Payment for Telephone Care" outlines circumstances where it may be appropriate to charge for telephone care and services between pediatricians and established patients.
The AAP News article 2008 CPT manual includes telephone care, e-mail visit codes (AAP News 2008, 29:33) highlights the 2008 codes that can be used for providing care via the telephone and e-mail.
Payment for Telephone Care Toolkit is a practical, hands-on resource intended to help pediatricians and their office staff take the steps necessary when deciding to charge for telephone encounters with patients.
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