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Special Feature:
Peer Discussions
Practice Management Online features a collection of peer discussions that relate to practice management issues. If you are interested in participating in the peer-to-peer discussions and joining SOAPM, visit www.aap.org/member/SectionMbrreq.htm.

Balancing Patient Calls and Appointments in Pediatric Practice

This document was created as a result of a Section on Administration and Practice Management (SOAPM) e-mail list conversation about staffing the office to balance taking and returning phone calls as well as seeing patients throughout the day.

Pediatrician Health and Wellness in Rural Settings

This article was developed as a summary from the Section on Administration and Practice Management (SOAPM) e-mail list about how pediatricians in rural settings can keep energized and take care of themselves.

Building a Web Site for Your Pediatric Practice

Many pediatricians realize the need to market their practice through the use of a Web site. Not only are Web sites good marketing tools for your practice, they can also be used to educate and guide parents on childhood symptoms, office policies, and more.

Cesarean Delivery Coverage Options

This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about hospital policies addressing the presence of pediatricians at all routine prescheduled cesarean deliveries.

Contingency Planning: Interruption of Pediatric Practice

This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about options for what contingency plans pediatricians should have in place if something should happen to them, leaving them unexpectedly unable to provide care because of illness, family emergency, or death.

Options for Accepting Credit Cards and Debit Cards in Pediatric Practice

This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about options for accepting credit cards and debit cards as a form of payment.

Options for Using 99051 for After-Hours and Holiday Office Visits

This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about options for using 99051 for after-hours and holiday office visits.

Marketing Your Pediatric Practice

This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about marketing pediatric practices.

Options for Charging Up Front for Health Savings Accounts in Pediatric Practice

This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about charging patients who have health savings accounts (HSAs) at the time of service.

Partnership Opportunities

This document resulted from a discussion on the Section on Administration and Practice Management (SOAPM) e-mail list about about determining when to consider a pediatrician as a partner, compensating partners, and compensating for management duties. The document summarizes the responses received during this discussion.

Recommended Readings To Improve Practice Management

This is a list of recommended readings provided by the members of the Section on Administration and Practice Management (SOAPM).

Copying Medical Records

This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about providing families with copies of medical records, even if they have an outstanding balance.

Sending Bills to Patients

This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about when to send patients statements for outstanding balances.

Bilirubin Monitors in Pediatric Practice

A discussion was posted on the Section on Administration and Practice Management (SOAPM) e-mail list about the use of transcutaneous bilirubin monitors in the office to check infant bilirubin levels.

Holiday Bonuses to Staff in Pediatric Practice

This document was created as a result of a Section on Administration and Practice Management (SOAPM) e-mail list conversation about various options for staff bonuses during the holiday season.

Payroll in Pediatric Practice

This document was created as a result of a Section on Administration and Practice Management (SOAPM) e-mail list conversation about managing the payroll at a pediatrician's office.

Physician Recruitment in Pediatric Practice

This document was created as a result of a Section on Administration and Practice Management (SOAPM) e-mail list conversation about the difficulties of physician recruitment.

Handling the Holiday Schedule in Pediatric Practice

This article was developed as a summary from the Section on Administration and Practice Management (SOAPM) e-mail list about staffing and handling calls on or around a holiday.

Purchasing a Practice

This article was developed as a summary from the Section on Administration and Practice Management (SOAPM) e-mail list about purchasing a practice.

Structuring Call Schedules in Pediatric Practice

This document was created as a result of a Section on Administration and Practice Management (SOAPM) e-mail list conversation about structuring call schedules.

Well-Child Visits

This article was developed as a summary from the Section on Administration and Practice Management (SOAPM) e-mail list discussion regarding when well-child visits are offered and tips to handle the afternoon crunch.

Electronic Health Records: Pros and Cons

This document is a summary of a discussion that was posted on the Section on Administration and Practice Management (SOAPM) e-mail list about electronic health records (EHRs). The Pros and Cons of EHRs are included in this summary.

Managing Patient Load

This document resulted from a discussion on the Section on Administration and Practice Management (SOAPM) e-mail list about how many patients pediatricians see in a day while also efficiently managing the needs of their patients and practices. A brief summary of the responses received during this discussion are included.

Managing Telephone Calls in Pediatric Practice

This article is a summary of a discussion that was posted on the Section on Administration and Practice Management (SOAPM) e-mail list about how others manage phone calls in their practice (e.g., always answered by a person, voice mail, combination).

Missed Appointments in Pediatric Practice

This article was developed as a summary from the Section on Administration and Practice Management (SOAPM) e-mail list discussion about handling missed appointments.

Retail-based Clinics

This article was developed as a summary from the Section on Administration and Practice Management (SOAPM) e-mail list about retail-based clinics. Case studies are included.

Electronic Medical Records: Additional Tips and Recommendations From the SOAPM November 2003 E-mail List Discussion

Section on Administration and Practice Management (SOAPM) member and the Office Manager liaison to SOAPM provide suggestions on implementing an electronic medical record (EMR) system. They address interfacing with account receivable/scheduling software, understanding the technical issues, work flow analysis prior to EMR, and other key issues.


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