"Never" Events in Pediatric Practice—Ways to Improve Quality Care in Your Practice
This is a summary of a discussion that was posted on the Section on Administration and Practice Management e-mail list about what staff should be instructed to never do in a pediatric practice.
Balancing Patient Calls and Appointments in Pediatric Practice
This document was created as a result of a Section on Administration and Practice Management (SOAPM) e-mail list conversation about staffing the office to balance taking and returning phone calls as well as seeing patients throughout the day.
Bilirubin Monitors in Pediatric Practice
A discussion was posted on the Section on Administration and Practice Management (SOAPM) e-mail list about the use of transcutaneous bilirubin monitors in the office to check infant bilirubin levels.
Cesarean Delivery Coverage Options
This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about hospital policies addressing the presence of pediatricians at all routine prescheduled cesarean deliveries.
Changing Last Names on Medical Practice Documents
This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about what to do when a practitioner changes her last name.
Charging Patients for Services
This is a summary of a peer-to-peer survey distributed over the American Academy of Pediatrics Pediatric Practice Manager Association e-mail list. This survey addressed trends in pediatric practices related to charging patients for services beyond medical care, such as completion of forms and missed appointments.
Contingency Planning: Interruption of Pediatric Practice
This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about options for what contingency plans pediatricians should have in place if something should happen to them, leaving them unexpectedly unable to provide care because of illness, family emergency, or death.
Copying Medical Records
This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about providing families with copies of medical records, even if they have an outstanding balance.
Effect of Economic Recession on Pediatric Practices
This is a summary of a peer-to-peer survey distributed over the American Academy of Pediatrics Pediatric Practice Manager Association e-mail list. This survey addressed what general pediatric practices are experiencing as a result of the economic recession.
Electronic Health Records: Pros and Cons
This document is a summary of a discussion that was posted on the Section on Administration and Practice Management (SOAPM) e-mail list about electronic health records (EHRs). The Pros and Cons of EHRs are included in this summary.
Electronic Medical Records: Additional Tips and Recommendations From the SOAPM November 2003 E-mail List Discussion
Section on Administration and Practice Management (SOAPM) member and the Office Manager liaison to SOAPM provide suggestions on implementing an electronic medical record (EMR) system. They address interfacing with account receivable/scheduling software, understanding the technical issues, work flow analysis prior to EMR, and other key issues.
Handling the Holiday Schedule in Pediatric Practice
This article was developed as a summary from the Section on Administration and Practice Management (SOAPM) e-mail list about staffing and handling calls on or around a holiday.
Holiday Bonuses to Staff in Pediatric Practice
This document was created as a result of a Section on Administration and Practice Management (SOAPM) e-mail list conversation about various options for staff bonuses during the holiday season.
Managing Patient Load
This document resulted from a discussion on the Section on Administration and Practice Management (SOAPM) e-mail list about how many patients pediatricians see in a day while also efficiently managing the needs of their patients and practices. A brief summary of the responses received during this discussion are included.
Managing Telephone Calls in Pediatric Practice
This article is a summary of a discussion that was posted on the Section on Administration and Practice Management (SOAPM) e-mail list about how others manage phone calls in their practice (e.g., always answered by a person, voice mail, combination).
Managing Vaccines
This is a summary of a peer-to-peer survey distributed over the American Academy of Pediatrics Pediatric Practice Manager Association e-mail list. This survey addressed trends in pediatric practices related to managing vaccines, such as safe handling techniques, disaster preparedness, vaccine purchasing, and the effects of inadequate payment on vaccine administration.
Marketing Your Pediatric Practice
This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about marketing pediatric practices.
Missed Appointments in Pediatric Practice
This article was developed as a summary from the Section on Administration and Practice Management (SOAPM) e-mail list discussion about handling missed appointments.
Options for Accepting Credit Cards and Debit Cards in Pediatric Practice
This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about options for accepting credit cards and debit cards as a form of payment.
Options for Charging Up Front for Health Savings Accounts in Pediatric Practice
This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about charging patients who have health savings accounts (HSAs) at the time of service.
Options for Using 99051 for After-Hours and Holiday Office Visits
This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about options for using 99051 for after-hours and holiday office visits.
Partnership Opportunities
This document resulted from a discussion on the Section on Administration and Practice Management (SOAPM) e-mail list about about determining when to consider a pediatrician as a partner, compensating partners, and compensating for management duties. The document summarizes the responses received during this discussion.
Payroll in Pediatric Practice
This document was created as a result of a Section on Administration and Practice Management (SOAPM) e-mail list conversation about managing the payroll at a pediatrician's office.
Pediatrician Health and Wellness in Rural Settings
This article was developed as a summary from the Section on Administration and Practice Management (SOAPM) e-mail list about how pediatricians in rural settings can keep energized and take care of themselves.
Physician Recruitment in Pediatric Practice
This document was created as a result of a Section on Administration and Practice Management (SOAPM) e-mail list conversation about the difficulties of physician recruitment.
Purchasing a Practice
This article was developed as a summary from the Section on Administration and Practice Management (SOAPM) e-mail list about purchasing a practice.
Recommended Readings to Improve Practice Management
This is a list of recommended readings provided by the members of the Section on Administration and Practice Management (SOAPM).
Retail-based Clinics
This article was developed as a summary from the Section on Administration and Practice Management (SOAPM) e-mail list about retail-based clinics. Case studies are included.
Sending Bills to Patients
This document was created as a result of a Section on Administration and Practice Management e-mail list conversation about when to send patients statements for outstanding balances.
Structuring Call Schedules in Pediatric Practice
This document was created as a result of a Section on Administration and Practice Management (SOAPM) e-mail list conversation about structuring call schedules.
Well-Child Visits
This article was developed as a summary from the Section on Administration and Practice Management (SOAPM) e-mail list discussion regarding when well-child visits are offered and tips to handle the afternoon crunch.
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